Returns & Exchanges

At BetterTM Gift Shop, we want you to love your fashion finds. If you are not completely satisfied, we offer 30-day returns and exchanges on all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all tags are intact and including the packing slip provided in the portal.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of starting your request.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing